Secretarial & Assistant Work
Appointment setting｜Calendar management｜Email handling｜Travel & booking｜Minutes & transcription｜Research
BPO Partners provides bilingual (Japanese/English) back-office support from Labuan, Malaysia.
Scheduling, email handling, invoice organization, monthly accounting prep, English correspondence, call answering — as much or as little as you need.
Exploratory inquiries are very welcome. No hard selling.
You want to focus on the work that matters — but small admin tasks keep stealing your day.
Hand those daily tasks to BPO Partners — and get your team back.
Start with one small task. Expand the scope as needed. A dedicated team learns your workflows and turns them into reliable, repeatable operations.
Hand off a single task or a whole bundle, as an ongoing monthly engagement, in either Japanese or English.
We support accounting and bookkeeping. Phone-handling scope is agreed case by case.
Outsource the Routine. Focus on Growth.Five categories cover the full sweep of back-office work.
Hand off a single task or run multiple categories together.
Appointment setting｜Calendar management｜Email handling｜Travel & booking｜Minutes & transcription｜Research
Data entry & cleanup｜Quotes & invoices｜Customer lists｜Contract document organization｜Report drafting｜Document prep
Bookkeeping support｜Invoice & receipt organization｜AR/payment confirmation｜Payment schedules｜Monthly prep｜Paper-to-digital entry｜Excel cleanup｜Pre-input data preparation
Note: Tasks requiring tax, accounting, or legal judgment — or other licensed professional sign-off — are outside our scope. Exact scope is agreed during the initial discovery call.
English email handling｜EN ↔ JP translation｜English document review｜Liaison with overseas counterparts｜English research｜English email drafting
First-line reception｜Callback intake｜Sales-call screening｜Booking intake｜Call log entry｜Internal handoff
Note: Phone handling requires standby capacity, so it's quoted separately from standard admin work, or on a custom basis.
Transcription & minutes｜Manual writing｜Workflow documentation｜Tool setup support｜Mail & print arrangement｜Research summaries｜Internal document cleanup
Bilingual support, Labuan-based, accounting-friendly, and easy to start small —
six things small and mid-sized teams tell us actually matter.
Polished Japanese-language operations plus English email and cross-border correspondence — covered by the same team.
An offshore base lets us combine the quality your business expects with cost flexibility you can't get from purely domestic outsourcers.
Secretarial, admin, accounting, calls — the full range of online-assistant work, under one engagement.
Invoice organization, AR confirmation, expense prep, monthly close support — we handle the detail work that piles up.
Only about a one-hour offset from Japan, so day-to-day collaboration just works.
Begin with one task. Expand as the engagement proves itself. No big-bang commitment.
Four plans, from 10 hours a month to a dedicated team.
Prices shown are guidelines — actual quotes depend on scope.
From 10 hrs/mo
Quoted to scope
For teams just dipping a toe in
Email handling｜Data entry｜Document cleanup｜Research｜Invoice organization
Free Consultation →From 30 hrs/mo
From JPY 90,000
Bundle the standard online-assistant work
Secretarial｜General admin｜Accounting support｜English email｜Document prep
Free Consultation →From 50 hrs/mo
Quoted to scope
Ongoing back office, run by us
Phone & email｜Accounting prep｜Invoice & receipt organization｜Monthly prep｜Workflow setup
Free Consultation →Custom quote
Based on scope
Dedicated team or multi-stream operations
Dedicated assistant｜Multi-stream bundle｜Bilingual｜Overseas-entity back office｜Workflow design｜Monthly reporting
Free Consultation →Hourly rate guideline: from JPY 3,000. Phone-handling work is quoted separately based on coverage and scope.
Three anonymized engagements, shared with client identities withheld.
Six simple steps from first contact to live operations.
Start small and scale as the engagement proves itself.
Drop us a message via the contact form with the work you'd like help with — or just the problem you're trying to solve.
An online meeting to understand your current workload, the tools in use, and where you'd like the scope to land.
We map out what's outsourceable and come back with the plan that fits best.
Working rules, communication channels, shared documents, and response workflows — all set up before go-live.
Start with a focused first task; expand the scope as the team learns your workflows.
Even after go-live, we keep reviewing scope and refining workflows as the load changes.
Seven of the questions teams ask before getting in touch.
Exploratory inquiries are very welcome. No hard selling — share what you're struggling with and we'll take it from there.
Pick a time that works for you.
We'll review your current situation and walk through what's outsourceable and what it would typically cost.
Contact Us
"Not sure where to start." "Just want a sense of the price." Those are exactly the conversations we welcome.
Reach out in English or Japanese, whichever works for you.